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Why should you care about quality improvement?A typical company has inside it a "hidden factory" that cleans up the mistakes caused by process quality issues. For a typical company at a 3-sigma level, these hidden costs can amount to $25-40 for every $100 in sales. In world-class companies, this number is less than 5%. There is so much "low hanging fruit" in improvement opportunity, it's common for companies to break even on their investment in quality in 6-9 months. Beyond that, the returns continue to build, project after project. JCG helps you achieve your quality improvement goals through a number of consulting and training services.
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