introduction
to quality tools
|
Overview
|
A
hands-on workshop focusing on the primary tools for quality
improvement. Participants leave with an understanding of the tools
and experience using them in a classroom environment.
|
Audience
|
Appropriate
for anyone who will need to use quality tools and techniques to make
improvements.
|
Format
|
Classroom-based
interactive workshop. Available in a full-day version covering all
fourteen tools or a half-day version covering your choice of either basic
or management tools.
|
Topics
|
-
Introduction
to the tools
-
Seven
basic tools for improvement
-
Cause-effect
diagram
-
Run
chart
-
Scatter
plot
-
Flowchart
-
Pareto
diagram
-
Histogram
-
Control
chart
-
Seven
management tools
-
Guidelines
for selecting the right tool
-
Overview
of advanced tools
|
