Managing at the Speed of Change, Daryl Connor indicates
that the volume, speed, and complexity of change are greater today than at
any time in human history. John Kotter reminds us in Leading
Change, that much of the pain of past failed change initiatives could have
been avoided and were often caused by a handful of common errors.
Additional literature suggests that up to three-quarters of major corporate
change projects fail. What causes such failure and how
can you avoid it in your organization?
Have you ever witnessed any of this in your
process change is made but nobody is following the new process
should have been a simple, quick policy or procedure change causes quite a
new IT system designed to improve productivity, has the opposite effect
inexplicably resist a mundane change
smile, nod, and agree to a change in the meeting room but don't
execute when they're back on home turf
refer to initiatives as the "flavor of the month"
If any of this exists in your business, it shows up in your bottom line as a
"hidden" cost driven by lost productivity, re-work, and turnover.
remedy? Change Management.
What is it? Change Management is
the art and science of tending to the human component of a change. It starts
when the change is being designed and carries through until the goals are
achieved. Properly done, change management allows for smooth
implementation with minimal resistance and productivity loss.
JCG works with your organization to ensure
your unique change initiatives are a success:
Setting up air traffic control
of initiatives - Any initiative you launch needs a "landing
strip." How many initiatives are circling your organization
competing for limited runway space? Air traffic control is about
matching the amount of change your insert into your environment with the
ability of your workforce to productively absorb the change.
effective change plan addressing all the critical components needed
to ensure success.
pain management strategies that tailor your message to the thinking and communication
styles of your specific audience.
Coaching for change
sponsors. Sponsors want to make the change work but often have
never been coached in the tricks and guerilla tactics needed to successfully
lead a change.
and tool training for those who are architecting the change.
in resilience - a concept that increases the
amount of change an organization can absorb at once.
briefings on change management topics - provide your leadership and
management with a quick overview of the fundamentals involved in change
and measurement allow you to identify the key risk areas for your
specific change and develop a dashboard for monitoring successful deployment
and engagement in the new process.
© 2002-2015 The Jeff Cole Group, Ltd.