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November - December, 2013 |
Volume 3, Number 6 |
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In This Issue · Make 2014 a Happy Year · Poka-Yoke Your New Year · 2013 Baldrige Award Winners Announced · Is Six Sigma Training Good for Your Bottom Line? · Link of the Month · What the Circus Teaches Us About Change JCG Services Contact Us
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Make 2014 a Happy Year
I saw a cartoon recently in which two characters had an exchange similar to this: “How can I be successful?” “Work day and night until you have no personal life and it ruins your health.” “Won’t that make me unhappy? “You didn’t ask for happiness advice…” Scott Adams, author of that cartoon is a man to be admired on several levels. Not only did he turn an office-doodle into a career, but he overcame some very unusual physical challenges along the way. In his most recent book, Adams gives some advice on happiness which makes a lot of sense. Want to be happy? Work on several controllable factors: eat right, get enough sleep, exercise, and try to have a flexible schedule (among other things). I believe he’s right on all counts, and I’d add one of my own – pursue some form of hobby not related to your work – even if it’s only for 10 min a week. So, as we all plot out our New Year’s resolutions, plans and goals, I’d invite you to add one – work on being happier in 2014. You deserve it!
Have an excellent month! Best, Jeff Cole President JCG Management Consulting Poka-Yoke Your New Year
The best Poka-yokes are simple, quick, and based on common sense. Ultimately, you’d like it set up so there’s only one way to do something and it’s the right way. You are surrounded by poka-yokes every day – batteries that can only fit into a device one way, cars that automatically apply the brakes when they sense you’re about to hit something, spell-check, dishwashers that stop spraying water if you open them in mid-cycle, software that grays out options you shouldn’t use, etc.
Here’s a challenge for January: How can you take one simple task or process where you work and error-proof it? Even better - have a contest! See how many quick-win error proofing ideas your team can implement in 30 days. Have fun! 2013 Baldrige Award Winners Announced
Is Six Sigma Training Good for Your Bottom Line?
Six Sigma in general is good for any organization. Firms often break even on their training investment in 3-6 months and can drive tremendous benefits to their customers and employees. The training is also good for one’s career according to the 2013 Salary Survey published in December by the American Society for Quality. Several interesting observations:
· U.S. respondents having completed at least one Six Sigma training program earn $16,826 more on average than those without any Six Sigma training. · Respondents with Green Belt (entry level) training earned on average $9303 more than counterparts with no Six Sigma training. · It was even better for those in the U.S. with Black Belt (advanced) training, which showed $18,709 more in earnings than those with no training.
Click here to view the entire 2013 ASQ Salary Survey. To learn more about when and where you can receive Six Sigma training, send us a note at: info@jcolegroup.com
Link of the Month
match? FlightAware is the tie breaker. It lets you know real-time what is actually happening to your flight. Founded in 2005, their site integrates 50 worldwide data sources to track both commercial and private flights and is available free. What the Circus Teaches Us About Change
Elephants are quite large and could cause substantial property damage if they decided to wander away from the circus tent, go down Main St. and grab a Snickers bar out of your kitchen. What contains them? In some cases it’s a simple string attached to a post and tied to their leg. They could easily break it and wander off but they don’t. Why not? When they were little, their handlers used a stout rope tied to their leg and secured to a sturdy beam. They were going nowhere. As the elephant grew, it learned the “rule” that you don’t try to wander past the length of the rope. Later in life, a simple string is then enough to contain it! Organizations are very similar in that many are operating under the “ghosts of processes past” – “rules” they learned or set in place long ago that no longer make sense. Because something went wrong in 1996, an extra process step was added and we’ve done it ever since. The conditions causing that error may no longer apply, but that “string around our leg” is still there – doing things a certain way because “that’s the way we’ve always done it”. 2014 is on our doorstep – it’s time to stop the madness, break the string and look for simple efficiencies. Give yourself a new year’s gift by asking “Why?” you are doing things the way you are. You may find some interesting results! |
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