Six Sigma Overview

Overview

An interactive seminar providing a high-level overview of Six Sigma.   Participants leave with an understanding of Six Sigma, its background, business impact, strategic importance, and the DMAIC method for process improvement.

 

Audience

Appropriate for anyone considering a Six Sigma initiative or needing a solid understanding of this popular approach.   Can be customized to your particular organization and for various levels within the enterprise.

 

Format

Classroom-based interactive workshop.  Available in 2-hour, half-day, and full-day versions.

 

Topics

  • Introduction to Six Sigma

    • Definition

    • History

    • Business impact

  • Process management, improvement, & design

  • Six Sigma key principals & vocabulary

  • Implementing Six Sigma

    • Structures & roles

    • Project selection

    • Training

    • Reviews

  • Process improvement: DMAIC

    • Define

      • Purpose & activities

      • Basic tools used

      • Deliverables

    • Measure

    • Analyze

    • Improve

    • Control

  • Process design: DMADV

  • Six Sigma success stories

 

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